Boiler burner lockout during ignition

Technical review pending. This guide is based on the cited manufacturer documentation; check it against the manual for your exact model and firmware before acting.

When a burner locks out during the ignition (pilot) trial, the control did not prove flame within its fixed trial time. Because the main fuel valves have not opened yet, the cause is almost always in the ignition system, the pilot fuel supply, the light-off air flow or the flame detector.

Diagnose this with AI

Upload a photo of the alarm screen, the fault history or a data export. InduQT compares the evidence and suggests the next useful checks.

Try Free Boiler Diagnostic

Where it shows up

Likely causes and how to tell them apart

1No or weak spark

Points to it
No ignition noise or visible spark during the trial.
Check
Inspect the electrode, insulator and gap; check the ignition transformer and its lead, following the burner manual.

2Pilot gas not reaching the burner

Points to it
Spark present but no pilot flame; pilot regulator or valve recently serviced.
Check
Check pilot gas pressure during the trial and confirm the pilot valve opens.

3Too much or too little light-off air

Points to it
Pilot lights briefly then blows out, or lights poorly after damper work.
Check
Check the low-fire damper position and linkage against the commissioning settings.

4Detector does not see the pilot

Points to it
Pilot is visible but the flame signal stays below the control’s minimum.
Check
Clean and re-sight the scanner, or check the flame rod position and grounding.

Diagnostic sequence

  1. Confirm the stageMake sure the lockout is during the ignition or pilot trial, not the main-flame trial.
  2. Watch one startWith a qualified technician, observe a start through the sight glass: spark, pilot flame and the flame signal reading.
  3. Split the problemNo spark: ignition. Spark but no flame: pilot fuel or air. Flame but no signal: detection.
  4. Record and compareNote pressures and the flame signal so the next attempt can be compared after each change.

Evidence to collect

Work on fuel trains, burners, pressure vessels and electrical equipment must be done by qualified personnel following the manufacturer’s documentation and local codes. Never bypass a safety device or interlock.

Related