Industrial boiler flame failure: causes and diagnostic sequence

Technical review pending. This guide is based on the cited manufacturer documentation; check it against the manual for your exact model and firmware before acting.

A flame failure means the burner control did not see a proven flame when it required one: during the pilot or ignition trial, during the main-flame trial, or while firing. The control shuts the fuel valves and normally locks out. The stage at which it happened is the most useful single clue.

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Where it shows up

Likely causes and how to tell them apart

1Ignition not established

Points to it
Failure only during the pilot or ignition trial; no flame signal at all during the trial.
Check
Observe the igniter spark and pilot through the sight glass during a trial; check ignition transformer output and electrode condition and gap per the burner manual.

2Fuel supply pressure drops at light-off

Points to it
Failure on the main-flame trial, or when other gas users start; low gas-pressure switch events near the trip.
Check
Record gas pressure at the burner train during a light-off; compare with the burner’s required inlet pressure.

3Air/fuel ratio wrong at low fire

Points to it
Unstable or lifting flame at light-off; trips after a combustion tune or linkage work.
Check
Have the burner combustion-tested at low fire; check damper and fuel-valve linkage for slip.

4Flame detector cannot see the flame

Points to it
Flame visible but the control reports a weak or zero flame signal; signal has been drifting down over weeks.
Check
Compare the flame signal with the control’s documented minimum; inspect and clean the scanner lens or flame rod and check its sighting.

5Flame lost during firing

Points to it
Trips while running, often at load changes or high fire.
Check
Trend fuel pressure, air flow and firing rate around the trip; look for a pressure dip or damper movement just before it.

Diagnostic sequence

  1. Read the lockout before resettingPhotograph the control display or fault history. Note the stage (pilot trial, main trial, run) and the flame signal value if shown.
  2. Place the trip in the sequenceIgnition-trial failures point to ignition, pilot fuel or detection; main-trial failures to the main fuel train and light-off air; running failures to fuel stability, air or detection.
  3. Check what changedRecent maintenance, tuning, fuel supply work, weather and load changes often line up with the first trip.
  4. Gather data around the tripFuel pressure, air flow or damper position, firing rate and flame signal for the minutes before and after.
  5. Test one cause at a timeUse the checks above in order of likelihood, and record what you find so the next trip can be compared.

Evidence to collect

Work on fuel trains, burners, pressure vessels and electrical equipment must be done by qualified personnel following the manufacturer’s documentation and local codes. Never bypass a safety device or interlock.

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