Troubleshoot › Boilers & Burners

Boiler and burner troubleshooting

Burner control lockouts, flame failures and boiler trips, organised by controller family and by symptom. Each guide lists its sources and the evidence that separates one cause from another.

By burner control

By symptom

Overview

Packaged steam and hot-water boilers share the same building blocks: a burner and its flame safeguard control, a fuel train, combustion-air fan, feedwater and level controls. Most stoppages show up first as a lockout or alarm on the burner control.

Common problems

Flame failure and ignition lockouts

The flame safeguard did not prove a stable flame during pilot or main-flame trial. Typical areas to check are fuel supply pressure, the ignition transformer and electrode, the flame scanner and its signal, and combustion air.

Low-water and level trips

The low-water cutoff or level control shut the burner down. Look at feedwater pump operation, level-column blowdown practice, and whether the trip followed a sudden steam demand.

High steam pressure or limit trips

An operating or high-limit pressure control opened. Compare the setpoints with the load profile, and check whether the firing-rate control is following demand.

Combustion-air and draft faults

Air-flow or draft proving switches did not make, or opened during firing. Fan condition, damper position, linkage and stack draft are the usual suspects.

Evidence that helps

  • Photo of the burner control or HMI alarm screen
  • Controller make and model from the nameplate
  • Steam pressure, firing rate and fuel pressure trends
  • Alarm history around the trip
Work on burners, fuel trains, pressure vessels and electrical equipment must be carried out by qualified personnel following the manufacturer's instructions and local codes. Never bypass a flame safeguard, limit or interlock.