Yaskawa Sigma-7 A.C90 at power-up, what to check first?

Question

I'm getting an A.C90 alarm on a Yaskawa Sigma-7 SERVOPACK every time I power up the machine. This started right after I replaced the servomotor. What should I check first?

Top answer · Written by InduQT from the fault guide and manufacturer manuals cited below · Oct 28, 2026

Alarm A.C90 on a Yaskawa Sigma-7 SERVOPACK indicates an Encoder Communications Error, meaning the SERVOPACK cannot communicate with the encoder. This is a Gr.1 alarm that requires the underlying cause to be resolved before it can be cleared. Since it occurs at power-up, especially after a motor replacement, the issue likely involves the encoder connection or wiring.

Likely causes and checks

1Faulty contact or wrong wiring at the encoder connector

Points to it
The alarm appears at power-up, often after a motor or cable change, suggesting an issue with the physical connection or wiring of the encoder.
Check
Check the condition of the encoder connector at both ends, reconnect it, and verify the encoder wiring.

2Encoder Cable open, shorted, or outside specifications

Points to it
If the alarm repeats at power-up, it could indicate a problem with the encoder cable itself, such as an open circuit or a short.
Check
With power off, check the Encoder Cable for continuity and shorts. Confirm it is a cable within Yaskawa’s specifications (shielded twisted pair, 50 m maximum for rotary motors).

3SERVOPACK or encoder (motor) failure

Points to it
If wiring and environmental checks are good and the alarm persists, either the SERVOPACK or the motor's encoder could be faulty.
Check
Perform a swap test: connect the Servomotor to another SERVOPACK and turn on control power. If there's no alarm, the original SERVOPACK is faulty; if the alarm follows the motor, the motor encoder is faulty.

Next check: Given the alarm occurs at power-up immediately after a motor replacement, the first step should be to thoroughly inspect and re-seat the encoder connector at both the motor and SERVOPACK ends, and then verify the wiring.

Work on fuel trains, burners, pressure vessels and electrical equipment must be done by qualified personnel following the manufacturer’s documentation and local codes. Never bypass a safety device or interlock.

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