Rockwell Automation / Allen-Bradley ControlLogix / CompactLogix (Logix 5000) fault T03:C16: I/O fault: connection failed on a required module
A connection to an I/O module failed, and that module is configured so that a connection failure in Run mode causes a major fault on the controller. Rockwell’s checks are that the module is in the chassis, that the electronic keying requirements are met, and the Major Faults tab and the module’s Connection tab for details.
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Try Free PLC Fault Diagnostic Upload a keypad photo, the fault history or a parameter export from your Rockwell Automation / Allen-Bradley ControlLogix / CompactLogix (Logix 5000). InduQT compares the evidence and suggests the next useful checks.
When it happens
- In Run mode, when a required module or its network path drops
- After a module is removed, replaced or loses power
Likely causes and checks
1Module removed, unpowered or failed
- Points to it
- The module shows a fault status or is dark; only one module is named.
- Check
- Check the module is seated in the chassis and powered; read its status indicators and the Module Properties Connection tab.
2Electronic keying mismatch after module replacement
- Points to it
- Fault started after a module swap; Connection tab reports a keying or identity mismatch.
- Check
- Compare the installed module catalog number and firmware with the I/O configuration and its keying setting.
3Network path to remote I/O lost (EtherNet/IP, ControlNet, adapter or switch)
- Points to it
- Several modules in the same remote chassis or rack lose connection together.
- Check
- Check the adapter, cabling, switch ports and the communication module path in the I/O tree.
Telling it apart
- T03:C16 happens while running; T03:C23 happens at the change to Run when a required connection was never established.
- Only modules with "Major Fault On Controller If Connection Fails While in Run Mode" set raise this major fault; other modules lose connection with an I/O fault indication but the controller keeps running.
- One module named points to that module or slot; a whole remote rack points to the network path or adapter.
Relevant parameters
| Parameter | Name | Why it matters |
|---|---|---|
| Module Properties > Connection | Major Fault On Controller If Connection Fails While in Run Mode | When set, a lost connection to this module faults the controller (Type 3). |
| Module Properties > Electronic Keying | Electronic keying | Rockwell lists keying requirements as a check; a mismatched replacement module is refused. |
Evidence to collect
- Major Faults tab screenshot (names the module)
- Module Properties Connection tab and module status indicators
- I/O configuration tree from the program export
- Catalog number and firmware of the installed module
- Network switch or adapter diagnostics for remote I/O
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Related
- Rockwell Automation / Allen-Bradley ControlLogix / CompactLogix (Logix 5000) T03:C23: I/O fault: required connection not established before RUN
- Rockwell Automation / Allen-Bradley ControlLogix / CompactLogix (Logix 5000) T06:C01: Watchdog fault: task watchdog expired
- All Rockwell Automation / Allen-Bradley ControlLogix / CompactLogix (Logix 5000) fault codes