ATV320 PHF fault under load, what to check first?

Question

My Altivar ATV320 drive just tripped on a PHF fault while running a conveyor under load. It was working fine, then suddenly stopped. What should I check first?

Top answer · Written by InduQT from the fault guide and manufacturer manuals cited below · Oct 28, 2026

A PHF fault on a Schneider Altivar ATV320 drive indicates an input phase loss, meaning one supply phase is missing or the drive is incorrectly supplied. This protection only activates when the drive is under load. It's distinct from output phase loss (OPF1/OPF2) or losing multiple input phases, which might trigger a USF fault.

Likely causes and checks

1Blown fuse or open phase

Points to it
This is the most common cause, especially if the fault appeared suddenly. A fuse on one of the input phases may have blown, or there's an open circuit in the supply line.
Check
Lock out the power and measure all three input phases at the drive terminals. Also, check the fuses for continuity.

2Drive incorrectly supplied

Points to it
If this is a new installation or a 3-phase drive is being fed from a single-phase supply, the drive might be incorrectly configured for its power source.
Check
Confirm that the supply voltage and phase configuration (e.g., 3-phase) match the drive's specifications and reference. A 3-phase drive requires a 3-phase supply.

3Loose input connection

Points to it
Intermittent PHF faults, especially under load, can be caused by a loose connection at the drive's input terminals or within the contactor.
Check
Lock out the power and physically check the tightness of all input terminal connections on the drive and inspect the contactor contacts for good connection.

4Unbalanced load or supply

Points to it
While all phases might be present, significant imbalance in voltage or current between phases under load can sometimes trigger a PHF fault.
Check
Measure the phase voltages and currents at the drive input while it is operating under load to identify any significant imbalances.

Next check: Start by locking out the power and checking for a blown fuse or an open phase by measuring the voltage across all three input phases at the drive.

Work on fuel trains, burners, pressure vessels and electrical equipment must be done by qualified personnel following the manufacturer’s documentation and local codes. Never bypass a safety device or interlock.

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