ATV320 USF fault, supply undervoltage, what to check first?

Question

I'm getting a USF fault on my Schneider ATV320 drive. It's a supply mains undervoltage error, and it seems to clear itself once the cause is gone. What should I check first to troubleshoot this?

Top answer · Written by InduQT from the fault guide and manufacturer manuals cited below · Oct 28, 2026

The USF fault on a Schneider Altivar ATV320 drive indicates a supply mains undervoltage. This can be caused by the supply voltage being too low, transient voltage dips, or the loss of two or three input phases. The error clears once the underlying issue is resolved.

Likely causes and checks

1Supply voltage too low

Points to it
The most common cause for a persistent USF fault is that the incoming supply voltage is consistently below the drive's operating threshold.
Check
Measure the supply voltage at the drive input terminals while the drive is under load. Check the error record for the mains voltage (ULP1).

2Transient voltage dip

Points to it
Brief USF trips often coincide with large loads starting elsewhere on the system or utility power quality events, causing momentary voltage drops.
Check
Compare the exact times of the USF trips with power-quality records or logs of other large equipment starting. Review the [Undervoltage handling] USB- settings in the drive.

3Two or three phases lost

Points to it
If two or three input phases are lost, the drive will continue to run for a short period until the voltage drops sufficiently to trigger a USF fault.
Check
Inspect the input fuses and circuit breaker for the drive. Verify the integrity of the input connections. Note that a single missing phase typically results in a PHF fault, not USF.

4Loose or high-resistance input connection

Points to it
Poor connections can lead to intermittent undervoltage conditions, especially under load, and can also manifest as overheating at the terminals.
Check
After locking out power, check the tightness of the input terminal connections on the drive and inspect the contacts of any upstream contactors for signs of wear or poor contact.

Next check: Start by measuring the supply voltage at the drive input terminals under load to rule out a consistently low supply. If that's not the issue, review power quality records for transient dips.

Work on fuel trains, burners, pressure vessels and electrical equipment must be done by qualified personnel following the manufacturer’s documentation and local codes. Never bypass a safety device or interlock.

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